gavel Legal Documentation

Privacy & Terms

Last updated: April 5, 2026 • Version 1.0

info Data Privacy Explanation

At Pema Transport, we are committed to protecting your personal data in accordance with the Law on the Protection of Personal Data (KVKK). This policy outlines how we collect, process, and safeguard your information to ensure transparency and security. Our data processing activities are conducted with the highest regard for your fundamental rights and freedoms.

shield Customer Data Protection

We implement technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:

encrypted

Encryption

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key

Access Control

Strict internal access controls ensuring only authorized personnel can view specific datasets.

history

Audit Logs

Comprehensive logging of all data access activities for monitoring and accountability.

storage

Secure Storage

Data is stored in ISO 27001 certified data centers with physical security measures.

balance Legal Compliance

Pema Transport strictly adheres to the Turkish Personal Data Protection Law No. 6698 (KVKK) and relevant international standards. According to Article 11 of the KVKK, you have the following rights regarding your personal data:

  • To learn whether personal data is processed or not.
  • To request information if personal data has been processed.
  • To learn the purpose of processing and whether it is used in accordance with its purpose.
  • To know the third parties to whom personal data is transferred domestically or abroad.
  • To request rectification if personal data is processed incompletely or inaccurately.
  • To request erasure or destruction of personal data.

description Terms of Service

1. Acceptance of Terms

By accessing our website or utilizing the logistics services provided by Pema Transport, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.

2. Service Description

Pema Transport provides comprehensive logistics, transportation, and freight forwarding services. Our offerings include road transport, fleet management, and supply chain solutions. Specific service level agreements (SLAs) apply to individual transport contracts.

3. User Obligations

Users and clients are responsible for providing accurate shipping information, ensuring cargo compliance with local and international regulations, and maintaining the security of their client login credentials.

4. Liability & Indemnification

Pema Transport maintains insurance coverage for goods in transit as per international standards (CMR). However, our liability is limited to the extent permitted by law and the specific terms of the carriage contract. We are not liable for delays caused by force majeure events.

Have questions about your data?

Contact our Data Protection Officer for any inquiries or requests.

Contact DPO